Published
- 3 min read
Forum Solutions Usage of Generative AI
Certain generative AI tools, for example, ChatGPT, GPT-4, GitHub Co-Pilot, AWS CodeWhisperer, Google Bard, etc. can enhance productivity, assist in research, evaluate, and generate code, and aid in producing marketing and other materials. The purpose of this document is to provide guidance to associates about the use of generative AI tools with Forum and our Clients.
Guidance
Forum wants to embrace the use of generative AI tools and desires to utilize them both appropriately and securely. As a consulting firm, we must maintain the privacy and security of our client information and that of our Firm. Users of generative AI tools must:
- Safeguard client intellectual property and confidential information,
- Safeguard Forum confidential information,
- Not include any Personally Identifiable Information (PII) in the generative AI tools,
- Not plagiarize third-party content,
- Adhere to any AI use guidelines in place at the client,
- Use generative AI tools in an ethical manner and;
- Use a generative AI tool that operates consistently with these guidelines
Acceptable Use
Below are general guidelines for how to use generative AI tools:
- AI Platform Policies. In addition to the requirements of this guidance, associates should adhere to the Terms of Use, Privacy Policy, etc. provided by the generative AI software itself. These policies are crucial for understanding how to appropriately use and configure these platforms and should be reviewed by the associate before utilizing these platforms.
- Research. Generative AI tools may be used for research and general knowledge gathering. However, associates should review the information provided by such tools and validate its accuracy before incorporating AI content in any work product.
- Document/Email Drafting. Associates may use generative AI tools to craft initial drafts of documents, emails, policies, and templates supporting client work. However, before any of these documents are used internally or externally, the associate must review and revise such content to ensure quality control, avoid plagiarism, and ensure it is consistent with Forum and Client messaging protocols. The document produced should look like a Forum work product and evolve from the initial draft provided by the generative AI tool. In using generative AI tools for drafting purposes, associates may not insert confidential information.
- Images/Audio. Associates may use generative AI tools to develop images, designs, and audio to generate ideas for Forum provided that no PII, confidential information, third-party names, associate names, or Forum product images or audio are uploaded to or utilized within the generative AI tool.2 | P a g e January 2024
Generative AI Tool Prohibitions.
The following prohibitions apply broadly across all generative AI tools.
- PII. Forum associates are prohibited from inserting any PII into generative AI tools.
- Personal Data. Do not enter any personal data of associates or clients into a generative AI tool.
- Confidential Information. Associates should not input any confidential information, such as financial information or information subject to a non-disclosure agreement with Clients or third parties into a generative AI tool.
- Names. Usage of Forum, associate names, client company names, client personnel names, trademarks, logos, or other identifiers (email, URLs, etc.) identifying Forum or its associates or clients may not be input into generative AI tools.